Office Manager Dental Front Office ConfidentialHouston, TX 77006Midtown Dentistry proudly champions a patient-centric approach, fostering exceptional patient experiences, top-notch employee and dentist retention, and remarkable practice growth. You will thrive in an efficient office environment alongside an exceptional, well-trained, highly motivated dental team where you can expand your knowledge and career. We welcome you to join us if you are drawn to working in a clinically- focused, patient-centric, fully digital dental office. We hope you will be part of our exciting journey!
Overview:
The Office Manager role is an opportunity for you to thrive in an efficient office environment with an outstanding dental team that is well trained and highly motivated. If you enjoy working in a clinically focused, patient-centric, fully digital dental office then we encourage you to apply today.
Schedule: Monday - Thursday, 8 am to 5 pm Friday -8 am to 2 pm
Duties/Responsibilities:
Manages all daily and monthly financial aspects of the office, including, but not limited to, revenue cycle, EOM reporting, bank deposits, vendor management, procurement oversight, etc.
Understands office KPI metrics and strives to reach goals in place.
Manages clinical and non-clinical staff within the office and submits payroll, conducts performance reviews, training, and oversees the employee lifecycle (hiring, onboarding, training, offboarding).
Maintains appropriate and efficient staffing of all departments, communicating team and practice goals continuously to motivate the team; leads staff meetings and morning huddles.
Delegate roles and responsibilities to each team member.
Ensures a patient-centric, collaborative culture within the office.
Oversees patient satisfaction and ensures the WOW patient experience. Addresses any shortfalls and implements improvements.
Collaborates with Regional Leader.
Required Skills/Abilities
Working knowledge of practice management software
Strong A/R background.
Superior communication skills with the ability to quickly establish rapport and work closely with patients and staff.
Exhibit outstanding customer service.
Education and Experience
Minimum experience of 5 years as a dental office manager/practice leader required.
Experience in leadership positions, managing and training new and existing employees.
Experience must demonstrate an attention to detail as well as strong project management and problem-solving skills.
PTO, paid holidays, office closure days
Medical
Vision
Dental allowance
401(k) Eligibility
Positive Energy – We are enthusiastic, empathetic, compassionate, optimistic, generous, kind, and passionate.
Partnership – Work collaboratively together to achieve shared goals. We accomplish more together than as individuals. We are better together.
Communication – Set clear expectations and feedback to our patients and team members.
Growth - We strive to continuously improve and are goal-oriented. We grow always in all ways.