Team Management

We’ve all heard the buzz—and many of us have felt the impact: there’s a major shortage of dental hygienists rocking the industry! Just look at the numbers: the Bureau of […]

In any dental practice, slow periods are inevitable, whether due to seasonal factors, economic conditions, or patient scheduling. How you respond to these lulls can set your practice apart. The […]

In every dental practice, our goal is to build the perfect team. But let’s be real—there’s no such thing as a flawless employee. Instead of chasing perfection, let’s embrace individual […]

Got a tricky employee situation? Don’t stress! Tackling tough behavior can actually turn your team into a powerhouse. Not only can you resolve the issue, but you can also strengthen […]

In today’s dental practices, team dynamics and employee satisfaction are key to success. When a team member asks for a raise, handling it thoughtfully can benefit both your practice and […]

In the ever-evolving world of dentistry, keeping up with the latest advancements is key to delivering top-notch patient care. One trending continuing education (CE) course making waves is Advanced Cardiac […]

In the fast-paced world of dental practices, fostering a culture of collaboration over competition is essential. Teamwork not only boosts efficiency but also enhances patient care and job satisfaction. Let’s […]

Empathy in the workplace isn’t just a buzzword; it’s essential for a thriving dental team. By understanding and supporting your colleagues, you create a harmonious work environment, boost job satisfaction, […]

Onboarding new employees is a crucial step for the success and cohesion of your dental practice. By implementing best practices and embracing innovative tools, you can create an engaging onboarding […]

Keeping your dental team fired up during the summer can be tough. The lure of vacations and sunny days can easily distract your staff. But don’t worry—here’s how to keep […]

Exit interviews — they’re a goldmine of insights for both dental team members and dentists alike. They open the door to improvement and growth that may not be evident in […]

How to make adjustments at your practice that won’t upset your staff Shaping a dental practice while retaining the team’s spirit calls for a mix of clear communication, teamwork, and […]

When your dental hygienist, dental assistant, or front office team member catches you off guard with a resignation notice, it can send you into a panic because we simply cannot […]

Let’s face it: finding great help can be hard in the era of digital dentistry and technology. Sifting through dozens of random resumes, finding the applicants with the right skills […]

At DentalPost, we frequently hear from job seekers about the less polite and hospitable environments they work in—sometimes “toxic” environments.  In DentalPost’s 2024 Salary Survey, large numbers of respondents said […]

As a people-pleasing dental hygienist, the idea of measuring my performance by my practice was initially met with resistance. The thought of being evaluated based on sales or the number […]

Scaling and root planing? Check.   Periodontal therapy? Check.  Xray expertise. Check.  Emotional Intelligence? Wait, what? For decades, dental hiring managers have sifted through dental candidates based on their hard skills, […]

Ask any dental practice owner if they value and appreciate their staff, and the answer would be “yes.” The real question is whether this appreciation reaches the employees and do […]

In addition to being responsible for managing your direct reports to meet the business’s goals, you also care about them as individuals. Because you care, managing employees to meet expectations […]

With dental teams already stretched to the limit, dental temps are more in demand than ever, given less predictable patient loads, holiday schedules, the usual PTO requests, and staffing shortages. […]

We all know drama is inevitable, right? The small office drama happens in every workplace, including dental offices. However, rather than participating in gossip and negative conversations about our co-workers, […]

Is your dental practice experiencing high staff turnover, or have you built a committed team ready to grow together in their dental careers? With over 30% of dental employees looking […]

The new class of graduating dental professionals is ready to get to work! With dental clinicians in high demand and short supply, hiring managers must seriously look at Gen Z in […]

Flexibility, including work-life balance, was one of the main things that drew me into dental hygiene. As a dental assistant in high school, I watched the hygienists balance their family […]

“Company-sponsored,” “employer-sponsored,” or “employer-provided” – whatever you wish to call them, staff benefits are proving to be more than essential for dental employers looking to attract new hires and retain […]

The role of a registered dental hygienist is vital to preventative oral care and promoting patients’ oral health. Despite the value they add, dentists have, in more recent years, struggled to […]

Disconnects can occur even in great cultures. Dental employees who were once highly engaged can lose their interest and enthusiasm. For example, a disconnect (gap) between an employee’s new sense […]

You’ve done a phenomenal job of building a great culture of behaviors, systems, and practices based on core values the entire team seems to embrace. Team members support one another […]

Halfway through 2022, The Great Resignation has continued to plague the dental job market.  Potential dental receptionist candidates are deciding to go into other industries where remote work is possible. […]

Train people well enough so they can leave. Treat people well enough, so they don’t want to. Sir Richard Branson Finding and hiring the right dental employees is a tall order […]

“Fulfilled employees don’t want to leave.” Saurav Atri, Gallup In today’s challenging recruitment landscape, employee fulfillment and well-being should be at the top of the priority list for dental employers […]

We all have good and bad days at work. No matter how much we enjoy our jobs, patients, or work colleagues, it’s normal to have “off” days when we know […]

More dental professionals are considering retiring earlier than ever before. In an already challenging labor shortage, what can we do about it? What the Survey Says… In 2022, DentalPost published […]

It’s late Thursday afternoon and you’re wrapping up some paperwork, ready to head into the weekend when your best hygienist peeks her head in and asks to speak with you.  […]

We can’t afford to burn out our Front Office Managers in today’s dental hiring climate. Booking and production schedules are already time-consuming. The increased complexities and expertise required to manage PPO […]

Every time we take a dental industry poll, the top reasons cited for leaving an employer remain constant. The two hot button issues for dental professionals are wanting to leave […]

How to Get More Out of Your Dental Job Posting & Search is the third part of the series Hiring Through a Dental Labor Crisis. Catch up on Part 1 […]

It’s that time of year when we all stop, reflect and take stock of the things we are thankful for. Gratitude will bring us peace today and set us right for […]

When was the last time you felt truly appreciated?  Whether you are in the role of boss, employee, parent, or friend, we all need to feel like what we are […]

Recently a friend from my Entrepreneurs Organization network shared the story of the Choluteca Bridge in Honduras. After hearing it, it made me think about the dental industry and how […]

The Secret Formula to Having Your Dental Dream Team In my previous article, we laid the groundwork for what it will take to successfully hire a winning team. We discussed […]

Get Ready to Make your Dream Team a Reality Surely, we would all agree, that we could not have a successful practice without patients. And, without a winning team, we […]

Despite a Gallup poll suggesting only 13% of us are engaged in our work environments, most of us will stay in the same boring position because we fear change, lack […]

Continuing Education courses are the building blocks of your career. Yet I’ve heard it many times over the years and to this day, assistants will tell me they are told they don’t […]

Great bosses do this…

What makes a great manager?

Something feels different in the office. It’s hard to describe. The patients are happy, with no complaints. The schedule is full, revenue is strong. Internal conflicts among staff are at […]

The freelance economy is changing how Americans work and the dental industry is no exception; dental temps are becoming an increasingly popular way to solve complex scheduling challenges. Hiring temps […]

The Complainer. The Bully. The Slacker. The Gossip. The Slob. The Flirt. The Drama Queen. Sound like the cast of characters from Glee or Mean Girls? Unfortunately, these personality types […]

Going through the recruiting process can be time-consuming and exhausting. Starting with a solid job ad will help make the hiring process easier and attract the right culture and top […]

A tireless dental office manager is at the center of every great dental office. They’re typically the first ones in and the last ones out and make sure that our […]

Dentistry is a rapidly evolving profession, and new techniques and technologies are introduced into the industry daily. If you want to stay current in the dentistry, your education can’t stop with […]

“Workaholic” is a tricky word. Everyone knows a self-describing “workaholic.” It’s even possible you’ve been called a workaholic once or twice. But — and let’s be clear — there is […]

Plenty of forums and sites offer seemingly magic “dental office management tips” to dental professionals. Here’s the truth: there’s no “secret formula” to running a dental practice. It requires a […]

When you want to provide excellent customer service to your patients and streamline how your dental office runs, it’s time to look at ways to improve communication. When your dental […]

Jobs in the dental field have their perks. From flexible hours to a steady income, a job in dentistry can be very comfortable! However, when it gets down to it, […]

There are many reasons to enjoy a career as a dental assistant. It’s fairly sociable, you get to perform meaningful tasks in the practice, and it is a great step […]

Dental managers and owners invest a great deal of time and money in making sure that their office equipment is well-maintained and up to current standards. But many practices overlook […]

Congrats! If you are bringing someone in for an interview, you are one step closer to making a hire! The hard work is not over yet though- the interview is […]

In 2007, business mogul and entrepreneur Sir Richard Branson created a movement for business owners called Capitalism 24902 to be a force for good in the world. In an article […]

Think back to your first day of high school. Did you have butterflies in your stomach? Were you worried about finding your classrooms, making new friends, or forgetting your locker […]

The Pros and Cons of Big Vs. Small Dentistry If you look at Wal-Mart vs. the little shoe shop on the corner you will begin to understand the differences between […]

Any experienced dentist-employer knows that staff stability is critically important in maintaining long-term patient relationships and reducing overhead costs associated with employee turnover and training. Just as the business owner […]

When you join a new dental office as a Registered Dental Hygienist, you want to add value to your practice immediately. Dr. Tanya Brown, DMD shares 3 big things to keep […]