Team Management

Tips for Effective Dental Staff Development – Part 2: Elevating Performance & Retention
Now that we’ve established a strong foundation for staff development, it’s time to take things to the next level. In Part 2 of this series, we’ll explore advanced strategies to […]

Posted February 13, 2025

Tips for Effective Dental Staff Development – Part 1: Laying the Foundation for Success
A thriving dental practice doesn’t just rely on great equipment or excellent patient care—it’s powered by a well-trained, motivated team. Your staff is the backbone of your practice, and investing […]

Posted February 06, 2025

Navigating the Future: Preparing Your Dental Practice for Tomorrow’s Workforce
The dental industry is experiencing a seismic shift in workforce dynamics. And as we move deeper into 2025, practice owners and managers are facing new challenges in attracting and retaining […]

Posted January 30, 2025

Stay Competitive in 2025: Mastering Benefits to Attract and Retain Top Talent
The 2025 Dental Industry Salary Report is here, and it reveals that most dental professionals (78-97%, depending on the role) receive benefits—but it’s the quality of those benefits that truly […]

Posted January 16, 2025

Empowering Your Team: How to Support Their Ambition to Take on More
When your team members show interest in taking on more responsibilities, it’s a clear sign of their motivation and readiness to grow. As a leader, your support can help them […]

Posted January 09, 2025

Start Strong with Exceptional Hiring in January
January is a time of fresh starts, not just for individuals but for dental practices as well. With annual budgets finalized and practice goals set, this is the perfect opportunity […]

Posted December 26, 2024

The Secret to Retaining Top Dental Talent
Today’s dental professionals aren’t just looking for jobs—they’re seeking purpose-driven careers. For many, a paycheck alone isn’t enough; they want their work to feel meaningful and aligned with their values. […]

Posted December 19, 2024

Making Spirits Bright: Festive Ideas for Your Dental Team
The holiday season is the perfect time to bring extra cheer to your dental practice and show appreciation for your hardworking team. Boosting morale now can lead to a more […]

Posted December 05, 2024

Giving Thanks: How To Show Your Dental Team You Care
Thanksgiving is here, and it’s the perfect time of year to take a moment to recognize the backbone of your dental practice—your remarkable team. From the front desk to the […]

Posted November 28, 2024

Cosmetic & Corrective Dentistry: Is Your Dental Team Ready for 2025?
The demand for corrective and cosmetic dentistry is skyrocketing, and your dental team must be prepared to meet this growing trend head-on. Today’s patients seek not just functional improvements but […]

Posted November 14, 2024

Addressing the Dental Hygienist Shortage: Exploring Assisted Hygiene Solutions
We’ve all heard the buzz—and many of us have felt the impact: there’s a major shortage of dental hygienists rocking the industry! Just look at the numbers: the Bureau of […]

Posted October 24, 2024

What To Do When Patient Flow Dips in Your Dental Office
In any dental practice, slow periods are inevitable, whether due to seasonal factors, economic conditions, or patient scheduling. How you respond to these lulls can set your practice apart. The […]

Posted October 16, 2024

Forget Perfection — Focus on Progress in Your Dental Practice
In every dental practice, our goal is to build the perfect team. But let’s be real—there’s no such thing as a flawless employee. Instead of chasing perfection, let’s embrace individual […]

Posted September 19, 2024

Bad Behavior, Bright Solutions: How To Correct Employee Missteps With Success
Got a tricky employee situation? Don’t stress! Tackling tough behavior can actually turn your team into a powerhouse. Not only can you resolve the issue, but you can also strengthen […]

Posted September 05, 2024

When Team Members Want More: Strategies For Managing Salary Increases
In today’s dental practices, team dynamics and employee satisfaction are key to success. When a team member asks for a raise, handling it thoughtfully can benefit both your practice and […]

Posted August 22, 2024

Emergency Ready: The Crucial Role Of ACLS In Modern Dental Care
In the ever-evolving world of dentistry, keeping up with the latest advancements is key to delivering top-notch patient care. One trending continuing education (CE) course making waves is Advanced Cardiac […]

Posted August 15, 2024

From Rivalry To Unity: Encouraging Collaboration In Your Dental Office
In the fast-paced world of dental practices, fostering a culture of collaboration over competition is essential. Teamwork not only boosts efficiency but also enhances patient care and job satisfaction. Let’s […]

Posted August 08, 2024

Empathy In The Workplace: The Secret Sauce For A Thriving Dental Team
Empathy in the workplace isn’t just a buzzword; it’s essential for a thriving dental team. By understanding and supporting your colleagues, you create a harmonious work environment, boost job satisfaction, […]

Posted August 08, 2024

Welcome Aboard! Top Strategies for Successful Dental Office Onboarding
Onboarding new employees is a crucial step for the success and cohesion of your dental practice. By implementing best practices and embracing innovative tools, you can create an engaging onboarding […]

Posted August 01, 2024

Keep Your Team Cool During These Hot Summer Months
Keeping your dental team fired up during the summer can be tough. The lure of vacations and sunny days can easily distract your staff. But don’t worry—here’s how to keep […]

Posted July 11, 2024

Exit Interviews: Why They’re a Big Deal For Dental Employers
Exit interviews — they’re a goldmine of insights for both dental team members and dentists alike. They open the door to improvement and growth that may not be evident in […]

Posted June 13, 2024

Changing the Sails Without Rocking the Boat
How to make adjustments at your practice that won’t upset your staff Shaping a dental practice while retaining the team’s spirit calls for a mix of clear communication, teamwork, and […]

Posted May 23, 2024

What To Do When Your Dental Team Member Quits
When your dental hygienist, dental assistant, or front office team member catches you off guard with a resignation notice, it can send you into a panic because we simply cannot […]

Posted March 14, 2024

7 Tips to Make the Most of Your DentalPost Employer Profile
Let’s face it: finding great help can be hard in the era of digital dentistry and technology. Sifting through dozens of random resumes, finding the applicants with the right skills […]

Posted February 29, 2024

Hiring? Avoid Bringing a Toxic Person Into the Workplace
At DentalPost, we frequently hear from job seekers about the less polite and hospitable environments they work in—sometimes “toxic” environments. In DentalPost’s 2024 Salary Survey, large numbers of respondents said […]

Posted February 15, 2024

The Benefits of Setting Performance Goals in Your Practice
As a people-pleasing dental hygienist, the idea of measuring my performance by my practice was initially met with resistance. The thought of being evaluated based on sales or the number […]

Posted December 27, 2023

Emotional Intelligence: The Soft Skill For a High-Performing Dental Team
Scaling and root planing? Check. Periodontal therapy? Check. Xray expertise. Check. Emotional Intelligence? Wait, what? For decades, dental hiring managers have sifted through dental candidates based on their hard skills, […]

Posted December 13, 2023

The Benefits of Appreciation and Ways to Show It
Ask any dental practice owner if they value and appreciate their staff, and the answer would be “yes.” The real question is whether this appreciation reaches the employees and do […]

Posted November 29, 2023

Tactics and Tips for Helping Dental Employees Meet Expectations
In addition to being responsible for managing your direct reports to meet the business’s goals, you also care about them as individuals. Because you care, managing employees to meet expectations […]

Posted November 16, 2023

7 Tips to Get More From Your Dental Temp Hire
With dental teams already stretched to the limit, dental temps are more in demand than ever, given less predictable patient loads, holiday schedules, the usual PTO requests, and staffing shortages. […]

Posted November 09, 2023

3 Ways to Turn Office Drama Toxicity into Positivity
We all know drama is inevitable, right? The small office drama happens in every workplace, including dental offices. However, rather than participating in gossip and negative conversations about our co-workers, […]

Posted November 02, 2023

4 Actions to Boost Dental Team Retention and Satisfaction
Is your dental practice experiencing high staff turnover, or have you built a committed team ready to grow together in their dental careers? With over 30% of dental employees looking […]

Posted June 07, 2023

Gen Z in Dentistry: Get to Know the Graduating Dental Class
The new class of graduating dental professionals is ready to get to work! With dental clinicians in high demand and short supply, hiring managers must seriously look at Gen Z in […]

Posted May 02, 2023
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Dental Hygiene Rated Among Top Jobs for Work-Life Balance
Flexibility, including work-life balance, was one of the main things that drew me into dental hygiene. As a dental assistant in high school, I watched the hygienists balance their family […]

Posted April 12, 2023

The Top 4 Benefits For Dental Employees
“Company-sponsored,” “employer-sponsored,” or “employer-provided” – whatever you wish to call them, staff benefits are proving to be more than essential for dental employers looking to attract new hires and retain […]

Posted September 09, 2022

3 Proactive Ways to Attract and Retain Dental Hygienists
The role of a registered dental hygienist is vital to preventative oral care and promoting patients’ oral health. Despite the value they add, dentists have, in more recent years, struggled to […]

Posted August 22, 2022

4 Tips to Reengage and Retain Your Dental Team
Disconnects can occur even in great cultures. Dental employees who were once highly engaged can lose their interest and enthusiasm. For example, a disconnect (gap) between an employee’s new sense […]

Posted August 15, 2022
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6 Reasons Why Dental Employees Leave Great Practice Cultures
You’ve done a phenomenal job of building a great culture of behaviors, systems, and practices based on core values the entire team seems to embrace. Team members support one another […]

Posted August 08, 2022

Dental Job Market Update: Increase Employee Engagement & Retention
Halfway through 2022, The Great Resignation has continued to plague the dental job market. Potential dental receptionist candidates are deciding to go into other industries where remote work is possible. […]

Posted July 11, 2022

Why Dental Employee Benefits Matter
Train people well enough so they can leave. Treat people well enough, so they don’t want to. Sir Richard Branson Finding and hiring the right dental employees is a tall order […]

Posted June 12, 2022

3 Ways to Grow Dental Staff Engagement
“Fulfilled employees don’t want to leave.” Saurav Atri, Gallup In today’s challenging recruitment landscape, employee fulfillment and well-being should be at the top of the priority list for dental employers […]

Posted June 11, 2022

How to Set Your Dental Team Up For Success
We all have good and bad days at work. No matter how much we enjoy our jobs, patients, or work colleagues, it’s normal to have “off” days when we know […]

Posted May 11, 2022

What We Can Do About Dental Professionals’ Early Retirement
More dental professionals are considering retiring earlier than ever before. In an already challenging labor shortage, what can we do about it? What the Survey Says… In 2022, DentalPost published […]

Posted May 02, 2022

Is Your Dental Practice Doing “Stay” Interviews?
It’s late Thursday afternoon and you’re wrapping up some paperwork, ready to head into the weekend when your best hygienist peeks her head in and asks to speak with you. […]

Posted April 04, 2022

Increase Revenue and Job Satisfaction by Outsourcing PPO Management
We can’t afford to burn out our Front Office Managers in today’s dental hiring climate. Booking and production schedules are already time-consuming. The increased complexities and expertise required to manage PPO […]

Posted July 22, 2021

11 Actions to Build a Better Dental Practice Culture
Every time we take a dental industry poll, the top reasons cited for leaving an employer remain constant. The two hot button issues for dental professionals are wanting to leave […]

Posted June 24, 2021

How to Get More Out of Your Dental Job Posting & Search
How to Get More Out of Your Dental Job Posting & Search is the third part of the series Hiring Through a Dental Labor Crisis. Catch up on Part 1 […]

Posted June 01, 2021

Creating a Culture of Gratitude in Your Dental Practice
It’s that time of year when we all stop, reflect and take stock of the things we are thankful for. Gratitude will bring us peace today and set us right for […]

Posted November 09, 2020

Dental Team Appreciation
When was the last time you felt truly appreciated? Whether you are in the role of boss, employee, parent, or friend, we all need to feel like what we are […]

Posted October 22, 2020

5 Strategies to Retain Your Dental Team
Recently a friend from my Entrepreneurs Organization network shared the story of the Choluteca Bridge in Honduras. After hearing it, it made me think about the dental industry and how […]

Posted September 14, 2020

The Hiring Process for a Winning Dental Team
The Secret Formula to Having Your Dental Dream Team In my previous article, we laid the groundwork for what it will take to successfully hire a winning team. We discussed […]

Posted March 02, 2020

Focus on Your Practice Culture to Build Your Dental Dream Team
Get Ready to Make your Dream Team a Reality Surely, we would all agree, that we could not have a successful practice without patients. And, without a winning team, we […]

Posted February 17, 2020

When is it Time to Leave Your Dental Home?
Despite a Gallup poll suggesting only 13% of us are engaged in our work environments, most of us will stay in the same boring position because we fear change, lack […]

Posted November 03, 2019

Continuing Education for Dental Assistants Is Essential!
Continuing Education courses are the building blocks of your career. Yet I’ve heard it many times over the years and to this day, assistants will tell me they are told they don’t […]

Posted October 22, 2019

Be a Boss People Love to Work For
Great bosses do this…

Posted October 11, 2019

The Secret Life of the Dental Office Manager
What makes a great manager?

Posted September 24, 2019

Is a Valued Team Member About to Make a Move? How to Recognize the Signs and Steps You Can Take.
Something feels different in the office. It’s hard to describe. The patients are happy, with no complaints. The schedule is full, revenue is strong. Internal conflicts among staff are at […]

Posted August 07, 2019

How to Build Great Relationships With Dental Temps
The freelance economy is changing how Americans work and the dental industry is no exception; dental temps are becoming an increasingly popular way to solve complex scheduling challenges. Hiring temps […]

Posted July 30, 2019

Is Your Dental Team Working Together?
The Complainer. The Bully. The Slacker. The Gossip. The Slob. The Flirt. The Drama Queen. Sound like the cast of characters from Glee or Mean Girls? Unfortunately, these personality types […]

Posted May 19, 2019

How to Build a Job Ad that Attracts your Culture
Going through the recruiting process can be time-consuming and exhausting. Starting with a solid job ad will help make the hiring process easier and attract the right culture and top […]

Posted May 12, 2019

6 Things Dental Office Managers Do That Keep Us Smiling
A tireless dental office manager is at the center of every great dental office. They’re typically the first ones in and the last ones out and make sure that our […]

Posted April 18, 2019

Do I Need Dental Continuing Education (CE) Courses?
Dentistry is a rapidly evolving profession, and new techniques and technologies are introduced into the industry daily. If you want to stay current in the dentistry, your education can’t stop with […]

Posted September 18, 2018

Are You a Workaholic? Here Are Some Signs.
“Workaholic” is a tricky word. Everyone knows a self-describing “workaholic.” It’s even possible you’ve been called a workaholic once or twice. But — and let’s be clear — there is […]

Posted August 07, 2018

9 Expert Dental Office Management Tips to Enhance Your Practice
Plenty of forums and sites offer seemingly magic “dental office management tips” to dental professionals. Here’s the truth: there’s no “secret formula” to running a dental practice. It requires a […]

Posted June 05, 2018

Improve Communication in Your Dental Office with These Tips
When you want to provide excellent customer service to your patients and streamline how your dental office runs, it’s time to look at ways to improve communication. When your dental […]

Posted April 24, 2018

6 Unique Jobs in the Dental Field
Jobs in the dental field have their perks. From flexible hours to a steady income, a job in dentistry can be very comfortable! However, when it gets down to it, […]

Posted April 10, 2018

4 Big Dental Assistant Challenges & How to Handle Them
There are many reasons to enjoy a career as a dental assistant. It’s fairly sociable, you get to perform meaningful tasks in the practice, and it is a great step […]

Posted March 13, 2018

3 Reasons Why Continual Training Is Essential
Dental managers and owners invest a great deal of time and money in making sure that their office equipment is well-maintained and up to current standards. But many practices overlook […]

Posted October 24, 2016

Ten Tips for a Successful Interview
Congrats! If you are bringing someone in for an interview, you are one step closer to making a hire! The hard work is not over yet though- the interview is […]

Posted October 18, 2016

Why Doing Good is Good for Business
In 2007, business mogul and entrepreneur Sir Richard Branson created a movement for business owners called Capitalism 24902 to be a force for good in the world. In an article […]

Posted November 10, 2015

Onboarding: Sink or Swim
Think back to your first day of high school. Did you have butterflies in your stomach? Were you worried about finding your classrooms, making new friends, or forgetting your locker […]

Posted August 05, 2015

Corporate or Boutique?
The Pros and Cons of Big Vs. Small Dentistry If you look at Wal-Mart vs. the little shoe shop on the corner you will begin to understand the differences between […]

Posted May 12, 2015

Excellent Dental Employers Have These 7 Characteristics
Any experienced dentist-employer knows that staff stability is critically important in maintaining long-term patient relationships and reducing overhead costs associated with employee turnover and training. Just as the business owner […]

Posted May 20, 2014

Tips for New Dental Hygienists
When you join a new dental office as a Registered Dental Hygienist, you want to add value to your practice immediately. Dr. Tanya Brown, DMD shares 3 big things to keep […]

Posted March 18, 2014