Reception Dental Front Office Job in Wesley Chapel, Florida

(Job ID: 511426)

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Description

Experience: Minimum 3 years in a Dental Front Desk role About Us: Join our esteemed private dental practice at McIlwain Dental Specialists, where we prioritize patient satisfaction and deliver exceptional dental care in a welcoming environment. Our multi-specialty practice has been providing exceptional patient care for over 30 years, with a focus on General, Pediatric, and Orthodontic dentistry. We are currently seeking an experienced Dental Front Desk Agent to play a crucial role in ensuring a seamless and positive experience for our patients. We are seeking team members in our Wesley Chapel location. Position Overview: As a Dental Front Desk Agent, you will be the first point of contact for our patients, contributing to their overall satisfaction by providing outstanding customer service. The ideal candidate should have a minimum of three years of experience in a dental front desk role, possess expertise in filing insurance claims, and exhibit exceptional communication skills. Professionalism and a personable demeanor are key attributes we are seeking. Key Responsibilities: Greet and assist patients in a friendly and welcoming manner Schedule and confirm patient appointments Efficiently manage phone calls and inquiries Verify and file insurance claims Collect and process patient payments Maintain organized patient records Coordinate with dental staff to ensure smooth patient flow Provide information on treatment plans and financial options Uphold a professional and personable demeanor at all times Requirements: Minimum of 3 years of experience in a Dental Front Desk role Proficient in filing insurance claims and managing dental schedules Exceptional communication and interpersonal skills Detail-oriented with strong organizational abilities Familiarity with Dentrix Ascend dental software systems Professional and personable demeanor Ability to handle patient inquiries and concerns with empathy Multitasking capabilities in a fast-paced environment Benefits: Competitive salary Health insurance Free dentistry for the employee, spouse, and dependents 401K with a 4% match Vacation and holiday pay Opportunities for professional development Supportive and collaborative team environment How to Apply: If you meet the requirements and are passionate about delivering excellent patient care, please submit your resume. Share details about your relevant experience and why you believe you would be an asset to our team. McIlwain Dental Specialists; doctors and team members are excited to meet you!