Treatment Coordinator Dental Front Office Job in Charlotte, North Carolina

(Job ID: 512587)

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Description

Stewart Dental Group is a niche, family centered, women owned, boutique, general dental practice near Uptown Charlotte; close to Charlotte’s best restaurants and social events. Simply put, we have a great time at work serving our patients and one another. www.stewartdentalgroupcharlotte.com Four day work week, Monday - Thursday, 7:20 - 4:15 daily, 401K matching, PTO and holiday pay. Responsibilities: - Greet and welcome patients as they arrive at the dental office - Answer phone calls and schedule appointments using the Dentrix software - Verify insurance coverage and assist patients with insurance-related inquiries - Collect and process patient payments - Maintain patient records and update information as necessary - Assist with medical administrative support tasks as needed - Provide excellent customer service and ensure patient satisfaction - Coordinate with dental staff to ensure smooth patient flow Requirements: - Proven experience as a dental receptionist or in a similar administrative role - Familiarity with dental office procedures and terminology - Proficiency in using phone systems and dental software, preferably Dentrix - Strong organizational skills and attention to detail - Excellent communication and interpersonal skills - Ability to multitask and prioritize tasks effectively - Knowledge of medical scheduling and patient service best practices