Orthodontic Dental Front Office Job in Charlotte, North Carolina

(Job ID: 512803)

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Description

Who we are: Friendly, passionate and hardworking orthodontic office dedicated to providing a great patient experience each visit. What we want: A Super-Star....a people person (fun, bubbly, personable) who is great at multi-tasking with a knowledge of computers and the ability to problem solve. Must be a proactive, innovative, dedicated, dependable and organized super star at our front desk who makes patients feel comfortable and at home. Experience is a plus but for the right candidate willing to train. Bilingual is a plus. This superstar will be trained on our office software, policies and procedures. Hours: Monday- Friday with Fridays being a half day Saturday: Half day one Saturday of each month Job duties: Greet patients and check patients in and out Answering new and existing patients phone calls and questions Verify, modify and enter patients information into various systems Responds to customer inquiries and requests in a timely, friendly, and efficient manner. Create and maintain a proper and efficient flow of patients on the schedule Properly allocate payments from patients into accounts. Collects payments by accepting check or charge payments from customers Create and maintain an inviting and positive atmosphere for patients Knows all essential aspects of our business operations. Verifies insurance by reviewing and recording customer information and operating insurance portal. Monitors lobby and work area determine customer flow Facilitates correspondence with customers. Acts as the site liaison for the services and sales center. Works collaboratively with other staff, managers, and resources. Salary: negotiable based on experience Benefit Conditions: Waiting period may apply This Job Is: Open to applicants who do not have a college diploma Work Remotely No This Job Is Ideal for Someone Who Is: Dependable -- more reliable than spontaneous People-oriented -- enjoys interacting with people and working on group projects Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction Detail-oriented -- would rather focus on the details of work than the bigger picture Achievement-oriented -- enjoys taking on challenges, even if they might fail High stress tolerance -- thrives in a high-pressure environment