Dental Front Office Job in Juno Beach, Florida

(Job ID: 516432)

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Description

About Us: Advanced Dental Care of Juno Beach is a leading dental practice committed to providing exceptional care in a comfortable and friendly environment. Our team is dedicated to staying at the forefront of dental technology and techniques to deliver the highest standard of care to our patients. We are currently seeking a motivated, organized, and compassionate individual to join our team as a Dental Treatment Coordinator. Job Summary: As a Dental Treatment Coordinator, you will play a vital role in our practice by helping patients understand their treatment options and assisting them in navigating the financial and administrative aspects of their care. You will be the first point of contact for many of our patients, guiding them through their treatment journey from initial consultation to scheduling and follow-up. Key Responsibilities: Patient Interaction: Greet and check in patients with a warm and professional attitude. Discuss and explain treatment plans to patients, answering any questions they may have. Coordinate and schedule patient appointments based on treatment needs and patient preferences. Help patients understand their insurance benefits and out-of-pocket costs. Treatment Planning & Financial Coordination: Review and present treatment plans to patients, discussing costs, insurance coverage, and payment options. Provide financial estimates and help patients understand their financial obligations. Assist with patient insurance verification and billing inquiries. Administrative Support: Maintain accurate and up-to-date patient records and treatment notes. Work closely with the dentist and clinical team to ensure smooth patient flow. Follow up with patients regarding treatment plan acceptance and upcoming appointments. Customer Service Excellence: Provide exceptional customer service with a focus on patient satisfaction. Address patient concerns promptly and professionally, working to resolve any issues. Team Collaboration: Work effectively with the entire team to ensure a seamless patient experience. Communicate effectively with dental and administrative staff to ensure patient needs are met. Qualifications: Minimum of 2 years of experience as a dental treatment coordinator or in a similar administrative role in a dental office. Knowledge of dental terminology and treatment procedures. Familiarity with dental insurance plans, billing, and coding. Strong communication and interpersonal skills with the ability to explain complex treatment plans and financial information to patients. Ability to handle multiple tasks and prioritize in a fast-paced environment. Strong organizational skills and attention to detail. Proficiency with dental office management software (experience with Dentrix or similar software is a plus). A positive attitude and a passion for helping patients achieve optimal dental health. Why Join Our Team? Competitive salary and benefits package. Opportunity for professional growth and development. Supportive and friendly team environment. Work in a modern, state-of-the-art dental office. Flexible hours and a commitment to work-life balance. How to Apply: If you are a compassionate, organized, and skilled Dental Treatment Coordinator looking for a fulfilling career with a great team, we encourage you to apply!