Pediatric Dental Front Office Job in Germantown, Tennessee

(Job ID: 517583)

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Description

Full job description Job Summary We are seeking a dedicated and professional Front Desk Agent to join our team at a busy dental clinic. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing various administrative tasks. This role requires proficiency in health information management and familiarity with dental office software Eaglesoft. Duties Greet and check in patients upon arrival, ensuring a welcoming environment. Schedule and confirm appointments, managing the clinic's calendar efficiently. Handle patient inquiries and provide information regarding services offered. Maintain accurate patient records and documentation review to ensure compliance with health regulations. Process patient payments and manage billing inquiries. Collaborate with dental staff to coordinate patient care and streamline office operations. Verification of insurance benefits Assist with medical coding and ensure proper documentation for insurance claims. Uphold confidentiality standards in accordance with HIPAA regulations. Qualifications Previous experience in a front desk role within a dental or medical office is preferred. Strong customer service skills with the ability to communicate effectively with patients and staff. Familiarity with health information management systems; experience Eaglesoft is a plus. Excellent organizational skills and attention to detail for documentation review and record keeping. Ability to multitask in a fast-paced environment while maintaining professionalism. Knowledge of medical coding principles is advantageous but not required. High school diploma or equivalent; additional certification in medical office management is a plus. Join our team as a Front Desk Agent where you can contribute to creating a positive experience for our patients while developing your skills in a supportive environment! Bilingual a plus! Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Medical Specialty: Pediatrics Schedule: 8 hour shift Monday to Thursday Experience: Customer service: 1 year (Preferred) Medical terminology: 1 year (Preferred) Computer skills: 1 year (Preferred)