Treatment Coordinator Dental Front Office Job in Marietta, Georgia

(Job ID: 517625)

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Description

We are looking for a superstar to join our team! This position requires proven leadership skills where others look to you as the example, strong communication skills, integrity, team-building skills and a self-managing work ethic. Applicants must have previous dental experience. We have a wonderful, high performing team and modern office where we enjoy working together and taking care of our 'patient family' of over 20 years. Job Summary: You will serve as the main point of contact for all patients and the community. They will answer phones, handle patient inquires, make appointments, and assist with the completion of the patient’s treatment plans. They will be a support person to all staff members and patients while being flexible in handling requests and projects assigned by other staff and/or the Office Manager. All aspects of the job require an exceptional level of customer service and communication skills. Responsibilities: Provides strong communication and excellent customer service skills by greeting patients and the community in a respectful manner Explain treatment plans, procedures, and costs to patients Coordinate referrals to specialists or other healthcare providers as needed Maintain patient records and ensure accuracy of information Assist with billing and financial arrangements for treatments Must possess the ability to troubleshoot and resolve problems promptly Ability to answer internal and external calls in a friendly and helpful manner Schedule, maintain, and confirm appointments This role requires computer skills and comfort with navigating multiple applications simultaneously. Respond to patient billing, financial, and insurance inquiries and directing them to the appropriate department Post charges and payments to patient accounts accurately with extreme attention to detail Qualifications: Minimum 2 years of experience working in a dental Knowledge of insurance plans (HMO/PPO), is a plus Dentrix Experience preferred Professional phone and email etiquette Must have exceptional customer service skills Minimum of 2 year degree preferred Professional attuite and appearance Strong management an organizational skills Ability to work in a fast-paced environment Ability to work independently as well as within a team environment Proficiency with computer hardware and software including Microsoft Office (Word, Excel, PowerPoint and Outlook) Knowledge of customer service principles and practices Multi-tasking and self-starter Benefits: Paid time off and holidays Continuing education opportunities Competitive pay and bonus Free dental services Medical benefits We look forward to hearing from you!