Orthodontic Dental Front Office Job in Rockwall, Texas

(Job ID: 518196)

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Description

Our well-established, orthodontic practice in Rockwall is looking for a scheduling coordinator to join our team! We strive to ensure that our patients have the best experience at our office while we provide them with the highest quality of care; therefore, we are seeking a positive, energetic team member who genuinely loves serving families! Your Role: You will play a pivotal role in guiding patients through their orthodontic journey. You will be responsible for creating a positive and comfortable experience for our patients, helping them with insurance/calls/scheduling, and facilitating the process from when they walk in the doors, until they leave. Key Responsibilities: - Greet and welcome patients, providing them with a warm and friendly atmosphere. - Handle incoming calls and scheduling appointments. - Insurance verification and billing inquiries. - Downloading/uploading EOBs. - Processing payments. - Follow up with insurance companies via phone calls. - Maintain patient records and ensure accuracy of information. - Communicate effectively with the orthodontist, dental team, and administrative staff. - Uphold the highest standards of patient confidentiality and privacy. If you are looking for a new practice to call home, then we would love to hear from you!