Dental Front Office Job in San Antonio, Texas

(Job ID: 519410)

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Description

We are looking for a reliable, outgoing full time front office/treatment coordinator. We like all our front staff to be crossed trained. Bilingual is a required skill (English/Spanish). Duties: - Greet and welcome patients and visitors in a professional and friendly manner - Register new patients and update existing patient information in the medical records system - Schedule appointments for patients and coordinate with medical staff - Answer phone calls and provide assistance or direct calls to the appropriate department - Maintain patient confidentiality and adhere to HIPAA regulations - Handle patient inquiries, resolve complaints, and provide excellent customer service - Verify insurance information and collect co-pays or payments from patients - Keep the front desk area clean and organized Skills: - Experience as a dental receptionist is preferred - Proficiency in using Open Dental is preferred - Strong knowledge of patient service principles and practices - Excellent communication skills, both verbal and written - Ability to handle multiple tasks simultaneously and prioritize effectively - Familiarity with phone systems and ability to handle high call volumes - Knowledge of HIPAA regulations and commitment to maintaining patient confidentiality If you are a detail-oriented individual with excellent organizational skills, strong customer service abilities, and experience in a dental setting, we would love to hear from you. Join our team as a Front Desk Agent and contribute to providing exceptional care to our patients. Please note that this position may require occasional evening or weekend shifts.