Dental Front Office Job in Woburn, Massachusetts

(Job ID: 519537)

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Description

Job Summary We are seeking a highly organized and friendly Front Desk Coordinator to join our team. The ideal candidate will be the first point of contact for our patients and visitors, providing exceptional customer service and administrative support. This role requires excellent communication skills, a professional demeanor, and the ability to manage multiple tasks efficiently in a fast-paced environment. Responsibilities Greet and assist patients and visitors, ensuring a welcoming atmosphere. Manage incoming calls with professionalism and effective phone etiquette. Schedule and confirm appointments. Provide patient support by addressing inquiries and resolving issues promptly. Verifying insurance benefits and treatment planning. Collect copays. Qualifications Excellent customer service and communication skills. Strong time management skills with the ability to prioritize tasks effectively. Familiarity with phone systems and office equipment. Excellent organizational skills and attention to detail. Dental insurance experience is required. Ability to work Saturdays. If you are passionate about providing outstanding customer service and thrive in an administrative role, we encourage you to apply for this exciting opportunity as a Front Desk Coordinator. Pay rate based on level of experience. Benefits include paid time off and employee discounts. Job Type: Full-time Expected hours: 35 – 40 per week Practice management software (Oryx) training will be provided. Experience: 1 year (Preferred) Ability to Commute: Woburn, MA 01801 (Required) Work Location: In person