Dental Front Office Job in Apex, North Carolina

(Job ID: 519998)

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Description

Why Join Us? Join our Fee-for-Service practice, where you’ll enjoy competitive pay, generous PTO, bonus options and free dental care for your family, and a schedule that respects your time! *** We are a Fee for Service Practice and not a corporate office *** - We provide the Time and Quality care that is needed for our patients - 401 K eligibility with 2% match - Free Dental care for your immediate family - We offer competitive pay that's matched with your experience - Paid holidays and Generous PTO - Monthly pay incentive - Bonus program - Annual Team CE - We work Monday through Thursday and 1 Friday per month *** WE ARE A TEAM THAT LOVES WHAT WE DO *** Detailed Job Description Below: ----------------------------------------------- About Us: At Apex Dental Group, we lead the way in providing exceptional patient care and advanced dental services. As a fee-for-service practice, we prioritize individualized patient care and treatment planning, ensuring that our dedicated team has the time to deliver high-quality care tailored to our patients' specific needs. Our commitment to a collaborative team environment and a patient-centric approach defines our dedication to providing top-notch care and an excellent patient experience. Leadership/Self-Direction Responsibility: We operate under an ethos where every team member performs their duties within legal, moral, and ethical frameworks. Our practice vision fosters an environment of continuous learning and mutual support, encouraging the team to collaborate and deliver exceptional patient care while honoring each other. Requirements: 2 years of dental treatment coordinating experience. Strong interpersonal skills, ability to explain complex dental treatments understandably, and a commitment to patient satisfaction. Proficient in dental terminology, insurance procedures, and working with EagleSoft. Detail-oriented, organized, and efficient in managing multiple tasks. Job Description: Apex Dental Group seeks a dedicated Dental Treatment Coordinator to guide patients through their treatment journey, ensuring comprehensive care and a pleasant experience. This pivotal role involves communicating effectively, collaborating with the dental team, and maintaining detailed patient records while participating actively in team meetings. General Reception Duties: Communicate treatment plans, procedures, and associated costs clearly and empathetically to patients. Collaborate with the dental team to ensure seamless execution of treatment plans and maintain ongoing patient care compliance. Display strong attention to detail, relationship-building, influencing, and excellent telephone/conversion skills. Assist patients in understanding insurance, financial options, and billing processes. Maintain accurate patient records using Eaglesoft, our practice management software. Participate in all team meetings and prepare for the morning huddle. Engage in continuous education opportunities to expand skill sets. Scheduling: Coordinate and manage appointments, ensuring the smooth flow of patient treatments and necessary follow-up. Utilize scheduling templates to optimize doctor and hygiene schedules, emphasizing customer service. Communicate available openings, emergency times, and pre-blocks to the team. Leverage the NexHealth appointment communication app to reinforce patient commitment to appointment times. Financial: Collect due payments according to financial arrangements using practice payment technology. Manage schedules to meet established production, efficiency, and collection goals. Benefits: Competitive compensation based on experience and skills. Health benefits and dental coverage for employees and their families. Opportunities for professional growth and advancement within our practice. A supportive, collaborative work environment valuing teamwork and individual contributions. Team Hours (Including Morning Team Huddle and Team Training): Monday/Wednesday: 7:15 AM - 5:00 PM (Lunch 1:00 - 2:00) Tuesday: 10:00 AM - 5:00 PM Thursday: 6:45 AM - 3:00 PM Friday (1 per month): 6:45 AM – 1:30 PM Job Type: Full-time Pay: $24.00 - $27.00 per hour Expected hours: 32 – 40 per week Benefits: 401(k) Dental insurance Employee discount Paid time off Schedule: Day shift Monday to Friday No weekends Experience: Dental receptionist: 2 years (Required) EagleSoft: 2 years (Required) Work Location: In person