Dental Front Office Job in Arlington, Texas

(Job ID: 520054)

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Description

Front Office Administrator (Bi-Lingual - Spanish) Location: Arlington, Texas Company Overview: At Impact Dentistry, our mission is to make a positive impact on people’s lives through exceptional dental care. We are committed to providing reliable, high-quality care that delivers real results and builds lasting trust with our patients and community. Led by Dr. Daniel Lim, our practice uses digitally advanced technology to provide the exceptional care and personalized attention every patient deserves. To make dental care convenient and accessible, we offer flexible scheduling and early-morning appointments, ensuring our patients can prioritize their oral health. Our Core Values—Integrity, Professionalism, Excellence, Proactivity, and Teamwork—are the foundation of everything we do. Job Summary: As a Front Office Administrator, you will be the first point of contact for patients, ensuring their experience aligns with our mission and values. This role involves managing administrative tasks, coordinating hygiene schedules, Check-In, Check-Out, Prep for the next business day, and providing our patients outstanding customer service. Key Responsibilities: • Greet and assist patients warmly, embodying our core values of Integrity and Professionalism. • Schedule patient appointments, including hygiene appointments, ensuring an efficient and productive schedule. • Coordinate hygiene schedules to optimize both patient care and provider productivity. • Verify insurance benefits, obtain pre-authorizations, and handle financial arrangements transparently. • Maintain accurate patient records, ensuring compliance with HIPAA regulations. • Process payments, explain treatment plan costs, and assist patients with financial arrangements. • Communicate effectively with both English and Spanish-speaking patients to ensure comfort and understanding. • Handle general office duties, including answering phones, managing correspondence, and maintaining a clean, organized front office area. Qualifications: • High school diploma or equivalent Dental Front Office experience of 2+ years. • Minimum of 1 year of front office experience in a dental setting, with hygiene/schedule coordinating experience. • Fluent in both English and Spanish (required). • Strong understanding of dental insurance and billing processes. • Excellent communication and interpersonal skills. • Ability to multi-task, stay organized, and maintain attention to detail in a fast-paced environment. • Friendly and approachable demeanor, with a commitment to providing exceptional patient service. Compensation: • Competitive salary based on experience. • Performance-based bonuses. • Benefits package including paid time off and opportunities for professional development. How to Apply: Interested candidates should send their resume and cover letter to [sign in to DentalPost to see current contact info] with the subject line “Front Office Administrator - [Your Name].”