Insurance Dental Front Office Job in Atlanta, Georgia

(Job ID: 522383)

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Description

Job Title: Insurance Coordinator Location: 999 Peachtree St NE Atlanta, GA and 8097 Roswell Rd Atlanta, GA 30309 Job Type: Full-time Monday & Tuesday 8097 Roswell Rd Wednesday & Thursday 999 Peachtree St NE Friday Alternate Offices Job Summary: The Insurance Coordinator is responsible for verifying insurance coverage, managing pre-authorizations, submitting claims, and ensuring a smooth reimbursement process for patients. This role emphasizes delivering exceptional patient experiences, offering clear communication and support to patients regarding their insurance details, and assisting the front desk team to ensure seamless patient flow. Key Responsibilities: Insurance Verification & Pre-Authorization: Ensure timely verification of insurance benefits and obtain necessary pre-authorizations for treatment. Claims Management: Submit accurate claims and follow up on unpaid or denied claims, resolving issues promptly. Patient Communication: Provide clear, empathetic explanations of insurance benefits. Support Front Desk Team: Collaborate with front desk staff to address patient inquiries, ensure smooth appointment scheduling, and manage insurance-related issues. Customer Service: Maintain a positive patient experience by addressing insurance concerns and ensuring patients feel informed and confident in their care. Qualifications: 2-3 years of experience in dental insurance coordination. Strong communication and problem-solving skills. Ability to work in a fast-paced environment with a focus on patient satisfaction. Knowledge of insurance processes and medical billing software. Work Environment: A fast-paced, patient-focused office where teamwork and customer service are key to delivering a seamless patient experience.