Pediatric Dental Front Office Job in Matthews, North Carolina

(Job ID: 522523)

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Description

Big Little Smiles Pediatric Dentistry is looking for a full-time Office Manager in Matthews, NC. POSITION SUMMARY The purpose of a dental office manager is to assist all staff in any way possible to become more efficient, productive, and competent, thus helping to create a profitable practice that delivers excellent service to patients. This position is responsible for guiding the dental practice team to achievement of productivity and financial and patient satisfaction goals. Through management of revenues, front office procedures and practices, marketing and promotional programs, team development, and patient relations, this is a pivotal position that requires organization, positive interactions, excellent interpersonal and influencing skills, and willingness to assist with and/or direct a variety of responsibilities in the dental office. DUTIES AND RESPONSIBILITIES: *The dental office manager will manage the following duties and provide general supervision of the business team, dental assistants and sterilization tech. *The Office Manager is expected to partner with the doctor to ensure the following: (Duties include but are not necessarily limited to): *Oversees the responsibilities and duties of all the office personnel to ensure efficient and compliant operations within the practice *Support community marketing events *Responsible for personnel management duties including hiring, developing and coaching of employees *Responsible for generating monthly reports and other intermittent reports *Provides support to the doctor and other team members on treatment planning, billing and insurance matters *Required to have a detailed knowledge of the entire practice spectrum from patient care to business operations in order to make decisions that directly impact the success of the business *Ensures the dental office is stocked with inventory such as dental supplies, tools, and office supplies. *Responds to doctor, patient and employee concerns and inquiries *General office duties and other duties as required *Essential Requirements & Qualifications: 2 or more years of management experience, preferably in a dental setting Preferred experience in Pediatric Dentistry Ability to organize and prioritize workload in order to meet established schedules, datelines or deadlines. Possesses the personal maturity and emotional intelligence to be able to manage working under demanding and challenging circumstances Displays a pleasant and respectful manner when dealing with patients and staff Exhibits patience, understanding and consideration for others Able to work independently toward predetermined outcomes or as a member of a group Computer proficiency including Open Dental, Kasper and the ability to learn new programs *Ability to demonstrate independent thinking and exercise good judgment *Ability to formulate, affect , interpret, and/or implement operating practices *Ability to demonstrate a teamwork approach to job responsibilities *Ability to demonstrate initiative, dependability, and promptness *Must perform frequent repetitive work with attention to detail *Must have the ability to be flexible and accept different work assignments with a positive approach *Ability to follow instructions and takes responsibility for own actions *Ability to exercise confidentiality with Patients and patient care *Must listen attentively for clarification to ensure necessary outcomes Pay BOE