Dental Front Office Job in Charlotte, North Carolina

(Job ID: 523668)

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Description

We are looking for a skilled Patient Care Coordinator to join our South Charlotte team. This individual will be the first point of contact for our patients and will be an important part of ensuring an exceptional customer service experience. This individual will be responsible for patient communications via phone, email, and text platform, managing the schedule, patient check-in and check-out, payment collection, updating insurance information, electronic claims submission, and balancing end of day reports. Qualifications: Dental/Healthcare front desk experience preferred A friendly phone voice Strong appointment scheduling skills; the ability to 'work the schedule' Knowledge of dental terms Excellent organizational skills and the ability to prioritize work tasks Accurate typing skills The ability to communicate clearly with co-workers and patients A calm, professional, and pleasant demeanor Ability to multitask and work efficiently under pressure Proficiency in dental/medical software Ability to work independently Accuracy and strong attention to detail when working with patient charts and payments Hours: Monday through Thursday 6:45-4:30(ish). Patients are seen 7-4. Front is finished when the last patients are checked out and the end of day reports are balanced. Benefits: Health/Vision 401k w/match Employee dental w/ family discounts PTO Paid holidays (9) Please contact Courtney with questions through Dental Post or at [sign in to DentalPost to see current contact info]. Please do not call the office.