Dental Front Office Job in Fall River, Massachusetts

(Job ID: 523798)

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Description

A dental billing coordinator is responsible for managing the financial aspects of a dental practice by accurately submitting insurance claims, following up on outstanding payments, verifying patient insurance benefits, resolving billing discrepancies, and ensuring compliance with dental billing regulations, all while maintaining clear communication with patients and insurance companies; essentially acting as the liaison between the dental office and insurance providers to maximize revenue collection. Key responsibilities of a dental billing coordinator: Claim submission: Accurately prepare and submit electronic and paper dental insurance claims to various payers, including verifying patient demographics and insurance information, selecting appropriate dental codes, and adhering to billing guidelines. Patient verification: Verify patient insurance eligibility, benefits, and copayments before treatment to inform patients about potential out-of-pocket costs. Claim follow-up: Monitor the status of submitted claims, identify and address claim rejections or denials, resubmit claims as needed, and contact insurance companies to resolve billing issues. Payment posting: Accurately post insurance payments to patient accounts, including reconciling payments with claim details. Patient billing: Generate patient statements, collect outstanding balances, and follow up on overdue accounts. Coding accuracy: Ensure proper use of dental billing codes (CDT codes) to accurately reflect the services provided by the dentist. Compliance: Stay updated on current dental billing regulations and HIPAA guidelines to ensure compliance. Reporting: Generate and analyze billing reports to track practice revenue, identify trends, and monitor key performance indicators. Communication: Effectively communicate with patients regarding billing questions, insurance coverage, and payment options. Collaboration: Work closely with dental staff, including dentists, hygienists, and front office personnel, to ensure accurate patient information is captured for billing purposes. Required skills for a dental billing coordinator: Strong understanding of dental billing codes (CDT codes) Knowledge of dental insurance plans and billing guidelines Proficiency with dental practice management software Excellent attention to detail and accuracy Strong analytical and problem-solving skills Effective communication and customer service skills Ability to work independently and meet deadlines