Periodontal Dental Front Office Job in Charlotte, North Carolina

(Job ID: 527010)

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Description

Front Desk Administrative Assistant- Key Responsibilities: Patient Interaction: Greet patients and families warmly and professionally. Answer phones, route calls, and take messages. Address patient inquiries and concerns. Assist patients with filling out medical and dental history forms. Scheduling and Appointment Management: Schedule, confirm, and manage patient appointments. Manage patient recall systems. Update and maintain patient records. Financial and Administrative Tasks: Process insurance claims and verify patient eligibility. Collect payments, process invoices, and manage patient accounts. Prepare and send patient bills and statements. Maintain accurate and organized patient records. General Office Management: Maintain a clean and organized reception area. Manage incoming and outgoing mail and faxes. Order office supplies. Skills and Qualifications: Customer Service Skills: Excellent communication, interpersonal, and problem-solving skills are essential. Administrative Skills: Strong organizational, time management, and computer skills are needed. Knowledge of Dental Terminology: Familiarity with dental procedures, insurance protocols, and billing practices is helpful. Experience: Previous experience in a dental office or healthcare setting is a plus.