Treatment Coordinator Dental Front Office Job in Matthews, North Carolina

(Job ID: 527299)

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Description

HM Oral Surgery is a leading oral surgery and implant center in Matthews, North Carolina, specializing in dental implants, wisdom teeth removal, and advanced full-arch implant solutions. We are committed to delivering exceptional patient care and transformative dental experiences. We are seeking a motivated Treatment Coordinator to guide our patients through every stage of their journey—from initial consultations to financing, treatment planning, and surgery scheduling. Key Responsibilities: 1. Patient Education: Clearly explain our services to prospective patients, with a particular focus on fixed full-arch dental implant procedures. 2. Conversion and Follow-Up: Conduct follow-up calls with recent consults to effectively convert them into scheduled surgeries. 3. Financing Support: Assist patients in securing financing for their procedures, developing customized payment plans that fit their financial needs. 4. Patient Liaison: Serve as the primary point of contact for patients, addressing questions regarding procedures, financing, and scheduling. 5. Compassionate Care: Provide empathetic, continuous support from the first contact through post-treatment follow-up, ensuring an exceptional patient experience. Qualifications: 1) 2 years of dental office experience 2) Excellent communication skills 3) Be a team player Pay and benefits: 1) Base pay starts at $24/hr plus performance-based commission once fully trained 2) Medical/dental/vision coverage 3) 401K/profit sharing plan 4) Paid Holidays If interested, please reply to this ad and DO NOT CONTACT THE OFFICE DIRECTLY.