Endodontic Dental Front Office Job in Dallas, Texas

(Job ID: 527309)

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Description

Our office, Woodhill Endodontics, is seeking a Patient Care Coordinator to join our busy specialty practice. Our office is looking for a talented and pleasant patient care coordinator to take on administrative and front office duties to provide an exceptional experience to all patients and visitors. Here is what you need to know about the role, our team and why we could be the right next step in your career. Your Responsibilities will include: You will be responsible for making a positive and lasting first impression. The ideal candidate should bridge the gap between customer obsession and clerical management. You should be able to deal with complaints and give accurate information. The goal is to make guests and visitors feel comfortable and valued during their visit, which means the following: Welcoming patients to the dental office Maintaining accurate patient records Answering all incoming calls and redirecting them or keeping messages Checking, sorting, and forwarding emails Keeping updated records and files Keeping the front desk tidy and presentable with all necessary materials (pens, forms, paper, etc.) Presenting treatment plans and discussing fees with patients Explaining PPO insurance benefits and financial options to patients Working hours: Monday-Friday, 8:30 AM - 5:00 PM Must be comfortable going over fees and presenting treatment prior to or at checkout Must have an understanding of some PPO insurance and be comfortable explaining benefits to patients As an essential member of our office, you will also help to facilitate and coordinate other office responsibilities as needed. Your Background You are a resourceful Patient Care Coordinator who strives to ensure patients receive the experience they deserve. You're a team player who is adaptable to new and challenging tasks. You’re an enthusiastic, passionate, and collaborative problem-solver who is always proactively striving for excellence. You also have the following: 3 years of proven experience as a front desk representative or relevant position Familiarity with office machines (e.g., fax, printer, etc.) Strong communication and people skills Good organizational and multi-tasking abilities Problem-solving skills Customer service orientation A high school diploma Desire to help your patients If this sounds like you, you will fit right in with the team! Why You Should Join Our Team A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results. Your Benefits & Perks: BCBS High Deductible & PPO Medical insurance Options VSP Vision Coverage Principal PPO Dental Insurance Complimentary Life Insurance Policy Short-term & Long-Term Disability Pet Insurance Coverage 401(k) HSA / FSA Account Access Identity Theft Protection Legal Services Package Hospital/Accident/Critical Care Coverage Paid Time Off Diverse and Inclusive Work Environment Strong culture of honesty and teamwork