Orthodontic Dental Front Office Job in Statesville, North Carolina

(Job ID: 531398)

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Description

We are seeking a personable and organized individual to join our orthodontic team. This role could be for a Front Office Team Member or a Treatment Coordinator, depending on the candidate’s experience and qualifications. Both roles are essential in creating a welcoming environment for patients and supporting them throughout their orthodontic journey. The Treatment Coordinator position involves more in-depth patient communication, treatment plan presentations, and financial discussions, while the Front Office Team Member focuses on administrative support and front desk duties. Key Responsibilities May Include: • Greet and assist patients with enthusiasm and professionalism • Present treatment plans, financial options, and insurance details (for Treatment Coordinator role) • Schedule patient appointments and ensure efficient patient flow • Maintain accurate patient records and update information as needed • Coordinate with the orthodontic team to provide exceptional patient care • Address patient questions or concerns regarding treatment or billing Qualifications: • Strong communication and interpersonal skills • Excellent organizational and multitasking abilities • Previous dental or orthodontic office experience is a plus but not required We’re looking for someone who is motivated, team-oriented, and eager to grow with our practice.