Dental Front Office Job in Plano, Texas

(Job ID: 507729)

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Description

HYGIENE COORDINATOR - FRONT DESK Willard Dental is a family-owned dental practice, we are NOT CORPORATE. We are a fee for service practice that provides the highest level of care for our patients and we believe in putting our patients first. We treat our patients like family. Our team is one of professionals who enjoy helping people and have a desire to be the best at all they do. If you are someone of great character, have a desire to help others, are personable, outgoing, patent-focused, self-starter and love being a part of an amazing team then we are looking for you. Experience is appreciated in the dental field but not required. Customer Service Experience is a MUST!!! *** DO NOT CALL OUR PRACTICE AFTER SUBMITTING YOUR RESUME! We will reach out to you for an interview. *** Please attach your full resume, cover letter and references. RESPONSIBILITIES: * Maintain a full hygiene schedule * Schedule all appointments for hygiene department * Confirm all appointments for hygiene department * Effective and personable communication skills on the phone and in-person * Recall and reactivation of patients for hygiene * Verify insurance of all hygiene patients * Keep up-to-date information of insurance for patients in breakdown * Schedule patients for next hygiene appointment and/or treatment necessary * Check out hygiene patients * Answer phones * Greet patients * File all insurance claims for hygiene patients * Assure all hygiene patients health history is up-to-date before appointment date SKILLS AND QUALIFICATIONS NEEDED: * Strong communication and interpersonal skills to interact effectively with patients, dentists, and other staff members. * Understanding of dental terminology, procedures, and diagnosis for efficient scheduling and coordination of hygiene patient appointments. * Organizational skills to manage patient records, coordinate schedules for hygienists, maintain the smooth operation for our hygienist and patients. * Customer service skills to ensure a pleasant and comfortable experience for all patients, responding to their questions and concerns in a professional and empathetic manner. * Problem-solving skills. * Experience using Open Dental for scheduling patients, filing claims, and verifying insurance. * Attention to detail to ensure all patient records are accurate and all appointments are properly scheduled and coordinated.