Office Manager Dental Front Office Brentwood, TN 37027 We are a small and dedicated team focused on delivering outstanding patient experiences at every interaction. If you enjoy connecting with patients in a fun, positive environment and want to grow your career in an office that values quality over quantity, we want to hear from you.
The ideal candidate will be able to effectively lead a small office team and manage the day-to-day operations with accountability for monthly business goals. They should be comfortable providing support and communication to patients and office staff, as well as driving a team culture of accountability for continuous growth.
Responsibilities:
- Office Administration: Oversee staff and plan daily schedules for maximum productivity and efficiency. Own the client experience and serve as New Patient Coordinator to deliver an outstanding first impression. Respond to patient requests in a timely and professional manner. Follow up on missed appointments and handle late patients. Monitor referrals and delegate appreciation notes/gifts.
- Financial Coordination: Review payment options, make financial arrangements, and oversee Accounts Receivables.
- Business Management: Conduct monthly staff meetings. Review and approve payroll. Monitor staff and operational issues to conclusion. Facilitate partnership between the front office and back office to manage patient communications and expectations. Additional duties as assigned.
Great first impressions are important in this highly visible client-facing, leadership role.
Qualifications
· 5+ years of front office dental experience strongly preferred · Minimum of 3 years managing a dental office required · Eaglesoft experience preferred but not required · Understanding of general dental terminology · Detail-oriented, strong communicator, friendly demeanor · Patient-centered with a passion for excellence
Pay is competitive and commensurate with experience
